Covid-19 Guidance

In response to the current Coronavirus outbreak, NSAFD will continue to follow the guidance as outlined by the UK Government and will review our approach on a daily basis.

Currently we have no incidents of infection, and all of our staff are adhering to the government guidelines.

All our employees are now working remotely and we have taken the decision to change all face to face meetings to either Tele or Video conferences.

We will continue to review the on-going situation on a daily basis and follow the latest guidance as well as the wishes of our customers.

What does this mean for you?

We continue to offer our full range of services, as usual, just remotely.

We will be coming out to you all regarding our online portfolio and how his can be used to support workers at this time.

We will continue to monitor government guidance forward and should anything change we will let you know.

We will continue to update you as the situation develops.

In the meantime if you have any queries do not hesitate to contact one of the NSAFD team.

Online Learning

Provider Support

OAT/Tasty Careers

General Business Enquires –please contact your  individual account manager.

What does this mean for you?

Our approach to face to face visits with customers remains that we are client led and will accommodate these where customers want to continue. We will continue to monitor this going forward and should guidance change we will let you know.

We will continue to update you as the situation develops.

In the meantime if you have any queries do not hesitate to contact one of the NSAFD team.



Scotland update

Scotland Food & Drink, like our partners in Government and industry, is working 24/7 on the impacts of the Coronavirus outbreak. 

We are on daily calls with Government to highlight and work through issues, we need your information to inform that effort. Send any and all information you can to

SF&D action being taken

  • Highlighting the impact on food and drink businesses of unprecedented disruption in the supply chain, recognising the effective closure of the hospitality market and major disruption to export markets.
  • Pressing for UK Government support. The level of support required is enormous, well beyond the means of Scottish Government (but also exploring options for support at Scottish level). Avenues being explored include tax relief, including a suspension of PAYE obligations, a holiday on VAT payment, grants to cover payroll costs.
  • Working with media to raise awareness of the impact on the Scottish food and drink supply chain.
  • Collating industry impact information to share with Government.

Information required by SF&D

The situation is fast-moving.  The information businesses provide us fuels our effort in analysing impact and exploring mitigation options, financial or otherwise.  Please send SF&D all information including loss of sales, business fragility, cashflow problems, workforce absence and disruption in supply chain.  Also, any other potential solutions or opportunities are welcome.

Send all information to

Latest business feedback summary

The key information provided to us by businesses will be summarised here daily.

  1. The collapse of large parts of the foodservice market in UK with orders plummeting across hotel, bars, restaurants etc. This is affecting both large and small businesses.
  2. Export demand has fallen dramatically, either because of the closure of hospitality outlets or major disruption to traditional routes to market (airlines, haulage etc).
  3. Some food and drink producers who also have a hospitality offer (such as brewers who also run bars) are facing particular challenges.
  4. Some manufacturers are beginning to offer home delivery of products / meals and this may be an opportunity for others. 

Business help

Based at Scottish Enterprise’s call centre in Clydebank, advisers across Scotland will answer questions from businesses related to COVID-19.

The business helpline number is 0300 303 0660. The helpline will be open Monday to Friday 8.30am to 5.30pm. Callers should select option one to speak to the COVID-19 team.

To complement the helpline a new website has been created to keep businesses up-to-date with the latest guidance across a comprehensive range of important areas relating to COVID-19.  Click to access

Support for businesses paying tax

All businesses and self-employed people in financial distress, and with outstanding tax liabilities, may be eligible to receive support with their tax affairs through HMRC’s Time To Pay service. 

These arrangements are agreed on a case-by-case basis and are tailored to individual circumstances and liabilities. If you are concerned about being able to pay your tax due to COVID-19, call HMRC’s dedicated helpline on 0800 0159 559.

For tourism businesses, VisitScotland has set-up an advice page which can be accessed here



Welsh Update

Covid-19 : Support for Business

The Welsh Government has announced a package of support worth £1.4bn for small businesses to help them during the coronavirus outbreak.

Shops, leisure and hospitality businesses with a rateable value of £51,000 or less will receive 100% business rates relief and pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill. This will be administered through your local authority.

Expanding on this support a new package providing in 2020/21, retail, leisure and hospitality businesses in Wales with one year business rates relief and a grant of £25,000 for retail, leisure and hospitality businesses with a rateable value of between £12,001 and £51,000.

It also provides a £10,000 grant to all businesses eligible for Small Business Rates Relief with a rateable value of £12,000 or less.

Businesses that qualify for this support will not need to do anything to apply for this scheme. This will be administered through the Business Rates system.

The links below will take you to further information on specific subject areas:

  • Development Bank of Wales – Information of services available via the Development Bank of Wales
  • Government Support – Information on support provided via the Welsh Government, including Business Rate Relief and Business Grant Schemes
  • BEIS guidance to employers and businesses about covid-19 – Link to information and guidance from the UK Government on areas such as Statutory Sick Pay, Advice for employees which have travelled to high risk areas and home working

For further guidance on coronavirus please visit the following websites:‚Äč