Root Cause Analysis

Section 1

What is Root Cause Analysis?

• The Benefits of Conducting Root Cause Analysis
• Why it is Important to Conduct Root Cause Analysis
• The BRCGS Global Standard for Food Safety V.8 Requirements for Root Cause Analysis

Section 2

The Process of Root Cause Analysis

• Defining the Problem
• Collecting Data
• Evaluating Possible Causes
• Identifying and Implementing a Corrective Action Plan
• Analysing the Effectiveness of the Plan

Section 3

Problem Solving Techniques Used in Root Cause Analysis – 5 Whys

• 5 Whys – What Are They and Why Are They Helpful?
• Benefits of Using the 5 Whys Technique
• Why and How to Use the 5 Whys Technique

Section 4

Problem Solving Techniques Used in Root Cause Analysis – Fishbone Diagrams

• Cause and Effect (Fishbone Diagrams) – What Are They and Why Are They Helpful?
• Benefits of Using Cause and Effect (Fishbone Diagrams)
• Why and How to Use Cause and Effect (Fishbone Diagrams) Technique

Section 5

Practical Workshop using Techniques Learned